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Phone Number 347- 494-1391
Website: www.caswithchey.com
Instagram: @caswithchey Email:caswithchey@gmail.com
Booking Hours: Wed: Fri 9am-7pm Sat:10am- 7pm

Thank you for choosing CASwithchey LLC to be your service provider!  In order to operate fairly and efficiently, we have implemented the following policies. Please be aware that these guidelines may be updated at any time. Non-compliance will lead to the cancellation of your service. By booking with us, you accept these terms. We also reserve the right to withhold services at our discretion. We value your business and appreciate your understanding.

CARD ON FILE: Clients are required to leave a working card on file in order to secure an appointment in lieu of a deposit. In the event that there is a late or same day cancellation, and the card cannot be charged, the client must provide an alternate form of payment or they will be banned from future booking. 

CANCELLATIONS/RESCHEDULES: Clients may cancel or reschedule their appointments up to 72 hours prior to their scheduled service time. Any requests made less than 72 hours prior to the scheduled service time will leave the client liable to pay a percentage of the service price. Changes made 71-48 hours prior to the scheduled service time will result in a balance due of 50% of the scheduled service amount. Changes made 47-24 hours prior to the scheduled service time will result in a balance due of 75% of the scheduled service amount. Changes made less than 24 hours prior to the scheduled service time will result in a balance due of 100% of the scheduled service amount. 

LATE ARRIVAL: There is a 15-minute grace period for all appointments. If a client arrives more than 15 minutes late, and the service can still be rendered, there will be a late fee applied of $20. If the service provider is late, the $20 will be credited to the balance of the appointment. However, if the service cannot be rendered, the client is responsible for 100% of the service cost.

NO CALL, NO SHOW: If a client does not show up for their appointment, and does not notify the service provider, this is considered a no call, no show. The client will be responsible to pay 100% of the service cost. If the card on file cannot be charged, the client will be banned from future booking.

EXTRA GUESTS : Clients are allowed one extra guest as long as they pose no challenge to the completion of the service.

PAYMENT: The remaining balance for your scheduled service must be paid upon completion of service. This balance can be settled using cash or zelle. Cards with tap functionality are also accepted and there is a 4% transaction fee. For services over $400 a 50% deposit is required.

APPOINTMENT NAME: The name on the appointment must match the individual receiving the service. If it does not, the appointment will be canceled. (unless booking for a child)

Thank you for your understanding and cooperation. We look forward to serving you!

NOT CURRENTLY ACCEPTING NEW CLIENTS

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NEW CLIENTS : It is mandatory all new clients book a consultation. The consultation fee will be deducted from the remaining balance of your first service and acts as your deposit. Be mindful that even if you do not move forward with our services, the consultation fee is non-refundable. Upon completion of your consultation, your service provider will book your first appointment. As a new client, If you choose to book an appointment without scheduling a new client consultation, your appointment will be canceled immediately and your consultation fee will not be returned.